Question 1

Do I need to install an app from the Play Store or App Store?

Accepted Answer

No. OilMill ERP is a cloud web application. Your team opens a secure link in Chrome, Safari or another modern browser on a phone, tablet or computer.

Question 2

Will my staff need computer training?

Accepted Answer

Most daily work can be entered in a phone browser. We configure the mill's company details, crops, pack sizes, users and roles, then train each person on the screens they use.

Question 3

Does it replace Tally?

Accepted Answer

OilMill ERP includes journal vouchers, a general ledger, trial balance, profit and loss, balance sheet and GST working reports alongside its mill operations. Some businesses may still keep Tally for workflows outside this scope; compare both against your process during the demo.

Question 4

Can stock go below zero?

Accepted Answer

No. Production, packing and dispatch validate available stock, and nothing can be dispatched that the mill does not hold. Corrections remain traceable through reversals, voids or notes rather than a direct balance edit.

Question 5

Can we evaluate OilMill ERP before subscribing?

Accepted Answer

Yes, an evaluation period can be arranged after a demo. Accounts are created with your team rather than through public self-service sign-up, so the core company details and workflow are ready before you evaluate.

Question 6

Can I export my data?

Accepted Answer

Yes. You can download a full company backup and export reports to PDF, Excel or Word. If a renewal is overdue, you can still sign in, run reports and export your data while new changes are paused.

Question 7

Where is the data hosted?

Accepted Answer

Production application data is stored in Supabase Postgres in Mumbai, India (ap-south-1), with each company's rows isolated in the database. Your signed order form controls if it states different hosting or backup terms.

Question 8

Is GST included in the subscription price?

Accepted Answer

No. The listed subscription prices are before GST.

Question 9

Are there different plans or per-user charges?

Accepted Answer

No. There is one public plan with every feature, all 41 reports and unlimited users. An individual account can have a specific seat cap if agreed during setup.

Question 10

Does OilMill ERP file GST returns or connect to the e-invoice portal?

Accepted Answer

No. It prepares GST registers and GSTR-1, GSTR-3B, HSN and GSTR-2B reconciliation summaries for review and filing. It does not file directly with the GST portal and does not include e-invoice or e-way-bill API integration.

Questions mill owners ask us

See it running on your own numbers.